GDPR

GDPR and privacy policy

At TG Gourmet (formerly Tulumba.com), your privacy is important to us. This GDPR privacy policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable U.S. data privacy laws.

What this GDPR policy covers

This policy applies to everything you do on the TG Gourmet website: browsing the catalogue, creating an account, placing an order, joining one of our membership groups and signing up for emails. It covers the data we collect directly from you, the data collected automatically as you use the site, and the data we receive from the service providers that help us take payments and deliver parcels. Wherever this policy refers to personal data, it means information that identifies you or could reasonably be used to identify you.

1. Information we collect

We may collect the following personal information when you browse or make a purchase on our website:

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely through third-party providers)
  • IP address and browsing behavior (via cookies and analytics tools)

2. How we use your data

We use the collected data to:

  • Fulfill and manage your orders
  • Send transactional and promotional emails
  • Improve our website and shopping experience
  • Respond to customer service requests
  • Comply with legal obligations

3. Data sharing

We do not sell your personal data. However, we may share your data with:

  • Payment processors (e.g., Shopify Payments, PayPal)
  • Shipping and logistics providers
  • Marketing platforms (e.g., Klaviyo, Meta Ads)
  • Legal authorities if required

4. Data retention

We store your data as long as it is necessary for order processing, legal compliance, or legitimate business interests. You can request deletion at any time.

5. Your rights under GDPR

If you are located in the EU, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact us at support@tulumba.com. You can also review and update your settings at any time on Your Privacy Choices.

6. Cookies and tracking

We use cookies and similar technologies for analytics, marketing, and functional purposes. You can manage your cookie preferences through your browser settings.

7. Data security

We implement industry-standard security measures to protect your data, including encryption, secure hosting, and strict access controls.

8. Changes to this GDPR policy

We may update this Privacy Policy occasionally. The updated version will be posted on this page with a revised date.

Contact us about this GDPR policy

TG Gourmet (formerly Tulumba.com)
Email: tulumba2.0@tulumba.com
Address: 1 Kero Road, Carlstadt, NJ 07072, USA
Phone: +1 201 719 17 77

If your question is not answered here, contact our customer service team. You can also read more about us, browse the full Turkish grocery store online, or shop by brand.